Privacy Policy
Effective Date: February 12, 2025
1. Introduction
Welcome to Groom & Go Pet Spa. Your privacy is important to us. This Privacy Policy explains how we and our subsidiaries and affiliated companies (collectively, “Groom & Go Pet Spa, “Company,” “we,” “our,” “us”) collect, use, disclose, and protect your information when you visit our website (https://groomandgopetspa.com/), use our services, contact our customer service team, engage with us on social media, or otherwise interact with us (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
2. Information We Collect
We collect information you provide directly to us. For example, we collect information when you fill out a form, participate in a survey, review, contest, or promotion, make a purchase, apply for a job, communicate with us via third party social media sites, request customer support, or otherwise communicate with us.
The types of information we may collect include:
- Personal Information: Name, address, email, phone number, and emergency contact details.
- Pet Information: Pet’s name, breed, age, gender, medical history, and grooming preferences.
- Appointment Information: Date, time, and details of grooming services booked.
- Payment Information: Credit/debit card details and other payment information.
- Any other information you may choose to provide.
Other information we collect include:
- Technical Data: IP address, browser type, and device information.
- Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and date and location of the transaction.
3. How We Use Your Information
We use your information to:
- Schedule and manage appointments.
- Provide personalized grooming services.
- Process payments securely.
- Send appointment reminders and service updates.
- Improve our website and services.
- Communicate with you about products, services, and events offered by us and others, and provide news and information we think will be of interest to you;
- Comply with legal requirements.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
- Trusted third parties who assist in payment processing, website hosting, or marketing.
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
- In case of a merger, sale, or acquisition of our business.
- To detect fraud, or if we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of Groom & Go Pet Spa or others.
- Between and among Groom & Go Pet Spa and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
- With your consent or at your direction.
5. Data Security
We maintain administrative, technical, and physical safeguards to protect your personal information. However, no e-commerce solution or website is completely secure. You are also responsible for taking reasonable steps to protect your personal information, such as using strong passwords and using different passwords across your online accounts. We will never request your password or credit card information through email.
6. Cookies & Tracking Technologies
Most web browsers are set to accept cookies by default, but provide settings to accept all cookies, notify you when a cookie is issued, or not receive cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
7. SMS Privacy Policy
By participating in any of our mobile programs, you agree to receive recurring automated marketing phone calls and text messages at the phone number you provided at opt-in. Phone calls made and text messages sent to your mobile device may be generated using an automated system for the selection or dialing of telephone numbers. Message frequency will vary. Your consent to receive marketing messages via phone or text is not a condition of any purchase. You agree to notify Groom & Go Pet Spa at the Contact Us information below if you change or disconnect your mobile phone number. Message and data rates may apply and are billed by and payable to your mobile service provider. Delivery of messages are subject to the effective transmission by your mobile service provider and any policies or terms established by your mobile service provider. For SMS messages, text STOP to opt out.
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
This Privacy Policy and Groom & Go Pet Spa’s Terms of Use apply to the SMS Privacy Policy and are subject to change.
8. Your Rights
You have the right to:
- Access the personal information we collect about you.
- Request corrections or deletion of your data (subject to legal exceptions).
- Opt out of certain data collection practices. To exercise these rights, contact us using the information provided below.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.
11. Contact Information
For questions about this Privacy Policy or the Terms of Use, contact us at:
Groom & Go Pet Spa
10728 Wiles Rd.
Coral Springs, FL 33076
Phone: (954) 702-5510
Email: groomandgomobile@gmail.com
Serving the following Cities
- Miramar
- Pembroke pines
- Cooper City
- Davie
- Weston
- Plantation
- Sunrise
- Tamarac
- Coral Sprigns
- Parkland
- Deerfield beach
- Boca Raton
- Del Ray beach
- Boynton Beach
Web Links
Our Locations
- (754) 715-5329
- 3106 N Federal Hwy Lighthouse point FL, 33064
- (954) 702-5510
- 10728 Wiles Rd, Coral Springs, FL 33076
- groomandgomobile@gmail.com
